1) Managing and Increasing business Volume with existing customers
• Calling and sending mail to customer for new inquiry
• Taking appointment and going to their office and making presentation for our core product collection
as well as new collection to Buyer
• New sample development as per buyer selection or design.
• Provide all required detail to close order with customer Like product price, Specs, Lead time, etc.
2) Developing new customers
• Taking new customer detail from Online data sourcing, our Exhibition visitor data
3) Understanding Buyer Needs, Desires, Problems(NDP) and offering them product accordingly
• Price negotiation with customers and supplier to meet Buyers NDP and converting inquiries into orders
• Understand buyer Requirement Like - Product, Brand Requirement, testing requirement, Bulk lead time
and Price - Accordingly offering price and lead time
• Continuous follow up for bulk order
4) Choosing right supplier based on buyer’s requirement
• As per Customer requirement, discussion with sourcing team and compare supplier to meet buyer
requirement.
5) Supervising of Pre & Post production & complete execution of order to deliver the goods on time with right
quality
• With sourcing team order follow up to complete task on time
• Try to resolve problem if team stuck in any stage
6) Giving pleasing experience to customer
• Based on Quality issue negotiate with supplier and buyer and close problem in win-win.
Culture & Learning
• Supporting others if team gets stuck
• Participation in Operations, Tactical, Strategic meetings to review performance & develop competencies
• Enhancing the experience of working with other team members by engaging in cultural activities