Customer Support Representative

Apply Before : 2021-03-15 (Closed)

Salary : Negotiable

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IT Durbar Pvt.Ltd.

New Road, Kathmandu, Nepal (4 Openings)

Job description

    • Managing incoming calls and customer service inquiries.
    • Generating sales leads that develop into new customers
      Generating sales leads that develop into new customers
    • Identifying and assessing customers’ needs to achieve satisfactionIdentifying and assessing customers’ needs to achieve satisfactionIdentifying and assessing customers’ needs to achieve satisfactionIdentifying and assessing customers’ needs to achieve satisfaction
      Identifying and assessing customers’ needs to achieve satisfaction

Skills

    • Excellent communication and presentation skillsExcellent communication and presentation skills
      Excellent communication and presentation skills
    • Ability to multi-task, prioritize, and manage time effectivelyAbility to multi-task, prioritize, and manage time effectively
      Ability to multi-task, prioritize, and manage time effectively
    • Strong phone contact handling skills and active listeningStrong phone contact handling skills and active listening
      Strong phone contact handling skills and active listening

Education

    +2 Management

Benefits

    • Refreshment Frequent Outings
    • monthly and annual leave
    • Dasain bonus